Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Domestic Shipping (United States) We offer Standard and Express shipping options at checkout. Standard shipping typically arrives within 5–8 business days. Express shipping typically arrives within 2–3 business days.

International Shipping We ship worldwide. International orders are shipped via USPS and DHL Express. Delivery times vary by destination, typically 7–21 business days. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update.

Delays We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Questions? Contact us at jag.inc@newurbanage.com] for any shipping inquiries.